Privacy & Policy

CAAMS IT Services LLP places great importance on data protection. Prior to making any purchases, we highly recommend that prospective clients take the time to read CAAMS's terms and conditions alongside this privacy statement. Definitions are statements or descriptions that provide the meaning or understanding of a word, term, concept, or idea. They serve as a way to clearly define and explain the use, characteristics, or function of a particular thing. Definitions can be found in dictionaries, encyclopedias, textbooks, and other reference materials. They are essential for effective communication and comprehension, helping individuals to grasp the significance and scope of various terms and concepts in different fields of knowledge.

The individual purchasing from CAAMS, who intends to attend a training event, shall be referred to as "Client", "Your", or "You" throughout this text.

The term "Booker" is used to denote the individual who is making the booking with CAAMS on behalf of a client who will be participating in the course.

"The Website" refers to www.caams.in.

The phrase "Terms and Conditions" pertains to the regulations and stipulations governing the use of the website and any transactions made on it.

The "Booking Form" serves as a formal agreement between CAAMS and its clients, outlining the expected provision of services.

"Joining Instructions" are a comprehensive set of guidelines furnished to clients after payment, providing them with event-related information.

The term "Knowledge Pass" denotes an agreement between CAAMS and the client, which is non-refundable and non-cancellable. This agreement has a duration of 12 months, unless otherwise agreed upon.

"Working Days" typically refers to the days of the week from Monday to Sunday, excluding any Bank Holidays. "Services" refers to the provision of a training and/or performance that fulfills the specific demands of the customer.

We gather the subsequent details from you via enquiry and contact forms on the Website, as well as through email and telephone conversations: To ensure a prompt and tailored response to your inquiry regarding the ideal course for you, we gather your name (first and last), email address, postal address, and phone number. This information enables us to address your needs appropriately.

When it comes to billing, we gather all the essential data required for processing your payment in the event of any purchase you make. Once the purchase is complete, we ensure that no payment details are stored or retained.

If you are advancing in your career within the Company, we may require additional personal information to secure funding or comply with legal and government scheme obligations for further education purposes. You will receive information about such occasions.

Any personal information you share with us while discussing service arrangements, be it through email, regular mail, or phone communication, is stored by us.

We gather specific information regarding the visitors of our website. For additional information, kindly consult our Cookie policy.

Your IP address will not be utilized for identification purposes whatsoever. We gather this information to guide us in understanding your usage of our website, your means of reaching our website, and the performance of the website while you are visiting. Before being used for analytics and web performance processing, the data is anonymized. Your identity will not be revealed through analytics information, nor will we merge analytics data with other datasets in a manner that discloses your identity. The purpose of utilizing this information is twofold: firstly, for internal analytics, and secondly, to enhance the caliber and pertinence of our Website for our esteemed visitors.

Unless we receive explicit consent from your employer, we do not share any training information with any other organization, including your personal organization. However, in cases of service delivery, such as exam registration, we may be required to provide information to our examining institutes.

If you do not want to receive any marketing communications, we will respect your wish and refrain from contacting you further.

We collect and store information about you to primarily facilitate the provision of our Services to you. The information can be utilized for the subsequent objectives:

We aim to provide you with the information you have requested from us. To process your booking and purchase, we kindly request your cooperation. In order to provide you with prompt and effective responses to your inquiries, We aim to inform you about other products and services that align with your preferred communication preferences. We are dedicated to fulfilling our contractual obligations to you

The Legal Basis for Processing Data When you buy a product such as a book, exam, or course from CAAMS, the Company will handle your data in a way that fulfills the contractual agreement. They will process your data adequately and only when necessary to provide the services outlined in the agreement. In order to facilitate the examination process, we will share your name and email address with the relevant examination institutes. This will allow them to administer the exam, grade your performance, and ultimately issue your certificate, if applicable.

If you have made a purchase from CAAMS, we may process your data and reach out to you if we think that a similar product could potentially boost your career. For more details, please refer to our "Contact Us" section. In order to contact you about any inquiries or for direct marketing purposes, we will reach out to you using only the communication channels for which you have explicitly given us consent.

Direct Marketing is a strategy used by businesses to communicate directly with consumers, without the use of intermediaries (such as retailers). This approach allows companies to personalize their marketing messages and build one-on-one relationships with customers. Direct Marketing can take various forms, including direct mail, telephone marketing, email marketing, and online advertising. It is an effective tool for reaching a targeted audience and generating immediate sales. Additionally, Direct Marketing allows for easy tracking and measurement of results, enabling businesses to refine their marketing efforts based on customer response. Overall, Direct Marketing offers a targeted and personalized approach to connecting with customers and driving business growth.

CAAMS utilizes direct marketing communication, specifically through emails and telephone calls, to promote comparable courses to customers who have previously availed our services. The direct marketing advertisement should align with the customer's expectations, resembling the purchased product. Our primary focus as a company is to grow our business, while simultaneously ensuring the provision of learning and career development opportunities to our valued customers. Due to the nature of the service provision, there is no anticipation of any harm to the rights or freedoms of the data subjects.

Consent is the act of giving voluntary permission or agreement. It entails the explicit and informed agreement to engage in certain activities or situations. Consent is a crucial aspect of any interaction, particularly when it comes to personal boundaries and individual autonomy.

To ensure consent is properly obtained, it is important for all parties involved to clearly communicate their desires, limitations, and expectations. Consent should never be assumed or coerced. It must be given freely, without any form of pressure, manipulation, or deception.

Consent is a continuous and ongoing process. It can be withdrawn at any time, and changes in boundaries should be respected and acknowledged. Each person has the right to make decisions about their own body and personal choices.

It is vital to respect and prioritize consent in all aspects of life, including relationships, partnerships, and intimate situations. Positive, enthusiastic, and affirmative consent promotes healthier interactions and fosters a culture of respect, trust, and communication.

When you use our websites or agree to do business with us, you are giving us permission to collect and use your information according to the guidelines provided on this page. We will also inform you at the moment you enter your data. Should you have any concerns regarding the personal information we may hold, kindly reach out to us via Contact Us section.

The information we share

We assure you that the personal data you provide to us or that we collect will neither be sold nor disclosed. We will only use it when necessary to carry out services on our behalf or to comply with relevant legal obligations. In conclusion, we might disclose personal information that you provide or we collect to other entities within CAAMS and service providers to fulfill our contractual agreements.

Furthermore, we reserve the right to divulge your personal information in the event that it is necessary or legally mandated, such as when we receive a court-issued directive or a request from a law enforcement agency. This disclosure may occur when we deem it crucial to avert physical harm or financial detriment.